Business Analyst -Intermediate

Job Description

The role is going to be Business Analyst – Intermediate  with the Ministry of Northern Development, Mines, Natural Resources and Forestry in Toronto ON

Please find below the job description for the position. Please send the following documents to by Monday, Oct 18th, at 08:00 AM EST if that interests you and matches your profile.

Without mandatory documents, we cannot submit a candidate.

1. Updated Resume in word format (Mandatory)
2. Candidate Resume Summary and References {The one attached with this email to be filled} (Mandatory)
3. Expected hourly rate (Mandatory)

Kindly ignore if this requirement does not match your current or preferred job profile, it would be really appreciated if you can refer any of your friends/colleagues.

Job Title: RQ01991 - Business Analyst - Intermediate

Work Location:  Guelph/Hybrid

Estimated Start Date: 2021-10-31
Estimated End Date: 2022-03-31
# Business Days: 108.00
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
Security Level: No Clearance Required

Remote Option: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once ministry staff are required to return to the office, the resource under this request will be required to work onsite as well.
Rate: No rate range provided by client – as per market rates
Candidate has to provide his/her laptop during Interview/contract duration if needed.


Must Haves

Proven experience engaging the business and IT stakeholders at various levels in a multidisciplinary Agile team

Expert knowledge and hands-on experience in writing detailed user stories

Expert knowledge and hands-on experience creating business process maps/diagrams

Experience working in agile/iterative delivery teams for a digital product

Experience working in accordance with policies and procedures of the Ontario Public Service and working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA)





·        Research and document user requirements through comprehensive user research, internal and external stakeholder interviews, and

process mappings. Validate functional and non functional requirements along with data / reporting needs

·        Apply lean skills to map out future business processes with maximum efficiencies aligned long-term product vision

·        Documents business needs, epics, user stories, process maps, CRUD matrix based on facilitated workshops and user research

·        Ensure quality delivery of outcomes following Agile / Digital playbook standards and methodologies, specifically Discovery Phase of a

digital product lifecycle



·        Provide support during user research activities and/or interviews

·        Conducts analysis and synthesis of user research

·        Supports the product manager and product owner to refine and groom the product backlog

·        Develops end-to-end “leaned out” future state process maps

·        Identifies KPIs for the service and/or business process

·        Supports jurisdictional scan and conducts solution options analysis

·        Creates user personas, journey maps, or other service design artefacts to document user research findings

·        Report progress on deliverables on a regular basis at stand-ups, and other team meetings as required

·        Ensures traceability of business needs and user stories

·        Proactively raise risks/issues and propose mitigation strategies

·        Analyze and map user needs to current state and future state processes

·        Conducts product walkthroughs / demonstrations at the end of each sprint cycle as required

·        Documents and presents findings and recommendations to project team and management level audiences


Knowledge Transfer Requirements

  • Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
  • All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
  • Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questio


Experience and Skill Set Requirements

·        Strong familiarity with all phases of Ontario Digital Services Playbook

·        8+ years of experience working in an Agile environment in a multi-disciplinary team

·        5+ years of experience in user research, user interviews, user stories, and journey maps

·        5+ years of experience with lean processes, process improvements and identifying Key Performance Indicators

·        Able to synthesize research and current state analysis and draft future vision / process

·        Experience with Jurisdiction Scan analysis based on user research and user stories

·        Proficiency in communication, able to understand business problems, documenting and presenting findings and prepare summary decks for mid-level management

·        Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders

·        Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities

·        Creative, innovative, and can think outside the box to visualize solutions that meet business needs.

·        Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established

·        Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools

·        Able to resolve issues in a timely manner, provide options and recommendations.

·        Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.

·        Understand business metrics and able to translate business goals and objectives into digital experiences.

·        Able to prioritize change requests from clients and guide the team in determining how best to address them



Bachelor Degree


Business Analyst


  • From 7 to 9 Year

About Company

S M Software Solutions Inc.
  • Website :
  • Contact No: 6474081348

Attached Files


Job Overview

  • Post Date: October 13, 2021
  • Apply Before: October 18, 2021
  • Location: Toronto, Ontario, Canada
  • Deadline Date: Ends in 0 d -23 h -59 min